FAQ’s
What areas do you service?
I currently service Hawkes Bay.
When should I request a booking for my SLUMBER PARTY?
I advise you book as soon as you have settled on a date. Preferable three weeks prior. This ensures you secure your preferred theme, add ons and party date. A non-refundable deposit of $30 will secure your preferred date and theme. Sometimes there is last minute availability but not always as it is just one person behind the scenes of Slumber Party NZ
When do I have to pay for my SLUMBER PARTY?
Final payment due no later than 7 days prior to the party date OR you can pay it off over time (please contact me if you would like to pay via weekly/fortnight plan)
Is there a surcharge if I choose to pay by installments?
No – there is no surcharge or administration fee to pay by installments.
Can I include optional extras in my weekly or fortnightly payment plan?
Yes – of course you can. I aim to make things as easy and stress free as we can.
How much space do I need to set up the teepees/tents?
The amount of space required will depend on how many tents you require, however each tent is Height 1.5m x Width 1m x Length 1.4m. We can configure tents in different ways depending on your space. Each air mattress is Height 22cm x Width 76cm x Length 1.85m. The breakfast tray is 27cm W x 47cm L.
How much space do I need to set up the inflatable screen and projector?
The 12 ft screen is 2.05m H x 3.05m W x 1.32 D. The projection distance required is 3.6m. There are 2 x 5m extention cords as both the projector and the screen need a power supply.
Do I need to wash the bed linen before it is collected?
No, SLUMBER PARTY will undertake all laundering of linen after it is collected. However, if a set of linen is soiled, please do rinse and let me know.
Is the linen washed after every use?
It sure is!!
Are pillows provided?
No - for hygiene reasons you will need to provide your own pillows.
Is delivery and set up included in the package?
Delivery is included in our full set up options up to 20km from Taradale. A delivery fee of 80c/km will be an addition to the total balance due for address points outside 20kms.
For DIY options delivery is not included and pick up and return of all equipment is picked up from Taradale.
Do you require a deposit?
Yes. A $30 non-refundable deposit is required upon a slumber party booking. A $50 non-refundable deposit upon a screen or picnic booking. Payment of this deposit secures your party date and preferred theme.
Do you require a bond?
A refundable bond is required for all DIY packages and some hire equipment. This is included in your invoice and will be returned via bank transfer, upon full return of all equipment in a state deemed acceptable. This can take 2-3 days to check.
Why do you require a bond?
A bond is charged as security against damage, breakage or loss. You are responsible for all items while they are in your possession.
When is pick up and drop off for DIY Slumber Party?
Pick up is 12pm on the day of the party. Drop off is 24hrs later. You will be notified if equipment can be picked up before 12pm.
When is set up and pack down for Full Set Up option?
This is negotiable around other bookings and your own timeline. Generally for a slumber party it is midday for both. A picnic can be set up for any 4-hour period available.
How do I pay for my SLUMBER PARTY?
Bank transfer is the preferred method of payment. You will be invoiced via Xero.
How do I book a SLUMBER PARTY?
Via the Booking tab on this website.
Picnics - How does that work?
I will come to your home or selected venue to set up at the discussed date & time. Indoor or outdoor. I then leave you alone to enjoy your picnic and come back to pack away once the hire time is over.
What happens for a picnic offsite?
I will have the setup ready for you at your chosen location at the discussed time and date. Once you arrive to the location, I will meet you for a few minutes so I can handover. I then leave you alone to enjoy your picnic and come back to pack down once the hire time is over. If you’d like to leave earlier, just let me know 30min before wrapping up.
Can you set up offsite?
If you have a special place in mind, please let me know. I aim to keep all the setup locations within a short walking distance to a carpark so I can easily carry all the equipment to the location. There is an additional fee if the location is outside 20km of Taradale or the carpark to venue distance will add time. Consider utilities when choosing a location too.
Can we reschedule our picnic or screen booking if the weather is bad?
In the event of bad weather, you can change to an indoor hire or if necessary, reschedule. You can reschedule to any other available date.
